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The bad news – Value loss or avoidance is prevalent in every industry.

The good news – Our approach is therefore equally applicable to every industry.


Over the past 15 years, our consultants have helped many leading organisations, in virtually every sector. These include:

       
Financial Services Business Services Products Government
       
ANZ Banking Group
AMP
Colonial First State

Commonwealth Bank of Australia
Medibank Private
Members Equity Bank
National Australia Bank
Westpac Banking Group

AGL
Alinta
Aristocrat
Australia Post
Drake International
Energy Australia
Ergon Energy
Lion Nathan
Origin Energy
Sensis
Solaris
Telstra
Transfield
Yarra Valley Water

Bluescope Steel
British American Tobacco

Boral
Caltex
Coles Group (Wesfarmers)
Foster’s Group
GlaxoSmithKline
James Hardie
Komatsu Australia
Myer Stores
Orica
Pacific Dunlop
Pilkington (Viridian Glass)
Siemens
Sony
Transurban
Commonwealth Government of Australia
Government of South Australia
Government of Victoria


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An end state whose realisation can be simply measured, by anyone WITH A TRUE/FALSE QUESTION. This clarity ensures no confusion as to achievement. Our Desired Business Outcomes are the primary measure of business success, and Project Outcomes the primary measure of a (change) project’s success.
An organisational attribute consisting of necessary people (with the requisite competencies), plus management (direction, structures, measures, controls, etc), plus organisational infrastructure (policies, processes, systems, etc).
The beneficial result of the delivery of one or more outcomes. All benefits are measurable and verifiable, but only some are quantifiable.
Narrowly, is the quantifiable value of a benefit (usually in financial terms). Broadly, a project’s inclusive statement for outcomes, benefits and (quantified) value, plus the projects strategic contribution.
An individual attribute of consisting of knowledge, training, experience, aptitude and attitude – possession of the requisite skills and how to apply them effectively.

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