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Timeless quotes that have highlighted some of the work we do. Unprovoked, unqualified – this is the only page on this website you really need to see.


“Anti-consultant consultants”
- Chairman, Global Recruitment Firm

“You are the only consultants we have encountered who can translate strategy into results”.
- State Sales Manager, Large Software Vendor.

“Capability Management’s work is 2-3 years ahead of anyone else’s thinking”
- GM Information Technology, Professional Services Firm

“You listen, get involved and are passionate about your clients”
- GM Distribution, Utility

“It is amazing the (high) quality of work you do in such a short time”
- CEO, Professional Services Firm

“You are not like other consultants we have had, you get involved and make things happen”
- Manager, Communications Organisation

“Working with you is refreshingly different”
- Project team member, International consumer goods company

“You do use a lot of business language”
- PMO Manager, Large Bank

“Their approaches put them among the leading five firms in the world”
- Professor, Harvard Business School

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An end state whose realisation can be simply measured, by anyone WITH A TRUE/FALSE QUESTION. This clarity ensures no confusion as to achievement. Our Desired Business Outcomes are the primary measure of business success, and Project Outcomes the primary measure of a (change) project’s success.
An organisational attribute consisting of necessary people (with the requisite competencies), plus management (direction, structures, measures, controls, etc), plus organisational infrastructure (policies, processes, systems, etc).
The beneficial result of the delivery of one or more outcomes. All benefits are measurable and verifiable, but only some are quantifiable.
Narrowly, is the quantifiable value of a benefit (usually in financial terms). Broadly, a project’s inclusive statement for outcomes, benefits and (quantified) value, plus the projects strategic contribution.
An individual attribute of consisting of knowledge, training, experience, aptitude and attitude – possession of the requisite skills and how to apply them effectively.

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